Introduction to SAP QM

Introduction to SAP QM

To properly understand all concepts behind SAP QM let’s try to reinforce the concept of Quality Management.

Quality management as described is a method for ensuring that all the activities necessary to design, develop and implement a product or service are efficient and effective respect to the whole system and its performance. So Quality management is a comprehensive solution that supports the company throughout the full product life cycle and along the supply chain.

The Quality Management component (QM) is part of the integrated R/3 System.  With the functions of the Quality Management (QM) module, you can implement the most important elements of a QM system, as specified in ISO 9000:

Quality planning Creating and managing the master data that is required to plan and execute quality inspections.

Quality Inspection

Determining whether the units inspected fulfill the predefined quality requirements

Quality Control

Implementing different preventive, monitoring and corrective activities. These activities are based on the specifications from quality planning and the evaluations of quality inspections and quality notifications.

Quality Certificates

Certifying the quality of a material or product.

Quality Notifications

Recording the Non-Conformance of product.

Test Equipment Management

Managing master data as well as the planning and processing calibration inspections for test and measurement equipment


SAP’s Quality Management (QM) offers a wide range of functions and collaborative services, which are fully integrated into SAP ERP, for assuring and managing the quality of products and assets. It also focuses on prevention and continuous process improvement through collaboration and sustained quality control.

SAP Quality Management (QM) module supports tasks associated with quality planning, quality inspection and quality control through the enterprise. It sets the specifications for quality and standard testing procedures, controls the creation of quality certificates and manages notifications related to quality. It also stores the quality data for raw materials, goods-in-process and finished goods.

Quality Management (QM) is a complex module highly integrated with other modules as seen In the picture at the top of this post. Very soon I will be writing an article with the details of the integration between this module and others so stay tuned!.


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